#Holiday gift baskets 2021 plus
Sender satisfaction: Senders examined photos of what was delivered and assessed whether they were satisfied with it compared with what they saw on the website and what was spent on it in total-the cost of the gift plus shipping and taxes.Receiving: Recipients opened the package, evaluated the condition of the gift and its presentation/packaging, and reported their level of satisfaction.The senders judged the companies’ array of gifts (reflected in the Gift Options score, below), their experience using the website, and the ease of placing an order (reflected in the Ordering score, below). Ordering: The senders browsed the company’s website, selected a gift, and placed an order.We asked the participants to score the companies on these criteria: Instead, the purpose was to evaluate the overall experience of ordering and receiving a gift. Our study wasn’t designed to identify the best gift baskets per se. Olive & Cocoa did not immediately respond to our queries.Mouth says it doesn’t expect any unusual disruptions but suggested ordering by the second week in December for Christmas.Knack said to plan for orders that would normally take 7 days for delivery to take 14.For three-day express, deadlines are 1 p.m. Harry & David says its standard shipping deadlines are Nov.ET but noted that may change as the holiday season progresses if the company’s shipping carriers say they are unable to make those deliveries. For express delivery, the company says it currently plans to take orders until Dec. 17 for standard shipping to the East Coast.
15 for standard shipping to the West Coast and no later than Dec. For arrival before Christmas, Gourmet Gift Baskets recommends ordering no later than Dec.Here are some specifics from individual vendors. Most of the gift basket companies in our study told us that they’re taking steps to ease the supply chain issue, but they still encouraged consumers to order earlier than usual. If you’re thinking of sending a relative, friend, or neighbor a food basket for the holidays, our study can help you find the right vendor. Rasch says some people even bought food baskets for themselves. That’s up from 10 percent during those same two months in 2020. Some 14 percent of consumers polled by Packaged Facts in February and March said they bought food baskets for someone else during the past 12 months. “During the pandemic, more consumers have been sending food gifts to friends and family in lieu of in-person celebrations,” says Cara Rasch, a food and beverage research analyst at Packaged Facts, a market research firm. “And for the most part, they were happy with the gifts they received, too.”Įdible gifts became a popular way for people to connect during the COVID-19 shutdown, and that trend is expected to continue during the holiday season. "Most were satisfied with the selection of gifts on all five companies’ sites,” says Linda Greene, test program leader in CR’s Consumer Experience and Usability Research program. The participants in CR’s study got some information about what their designated giftee would enjoy receiving.
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